Profile

Highly adaptable warehousing, administrative, logistics, & transportation professional with superior organizational & detail skills, excellent written communications, extremely well developed high-end customer service skills, and a history of success with simultaneous, multi-level, multi-platform projects. 

 

Experience

Administrative Lead, Network Delivery Systems, Sacramento, CA  May, 2012-May, 2014

 

•   Department Manager:  Warehouse Inventory & Supply Chain Fulfillment.  Accurately & efficiently serviced multiple national accounts acting as California & extended West Coast distribution center from 40,000 sq. ft., 20 door, 24 hour independent cargo facility.  Supervise warehouse staff and allocate warehouse resources for most cost-efficient & accurate distribution.  Directly receive client orders & accurately update computer inventories, prepare cargo for safe shipping & route / tender with most appropriate & cost-effective carriers.  Complete all carrier B/Ls and on-line booking requirements.  Respond to all client email & telephone inquiries quickly & professionally.

•   Department Manager:  Accounts Receivable, Accounts Payable, & Delinquent Accounts.  Administrator of all weekly invoicing to & collecting from 200+ clients.  Deposit client payments and allocate funds to accounts.   Post payables / receivables entries into QuickBooks ledger & keep accurate current business bank account cash-flow record.  Produce weekly vendor payment check-runs to keep all business accounts paid on-time and with continuing good credit terms. Develop, establish, and maintain company / client relations for all Past Due & slow paying accounts.  Run monthly reports to determine clients in need of contact and follow-up.  Repeatedly follow-through with clients to return outstanding & overdue accounts to current.

•   Route driver & courier specialist:  Perform both daily & weekly delivery routes in 24’ straight truck equipped with pallet jack and liftgate.  Safely and professionally meet clients at their location and load / unload shipments without damage and with great customer service.  As courier specialist, perform the company’s most delicate and important cartage requirements to meet clients special requests for time-calls &/or with special handling when required. 

•   Executive assistant to the owner & President.  Multi-platform support of all other departments of daily operations including payroll, independent contractors, special projects, vendor/internet relations, dispatch, LTL consolidations, on-site crew supervision, and high-end customer service.

 

 

Administrator, Mac Cartage, Inc., Woodland, CA  2010-2011

•     Lead corporate administrator responsible for weekly revenue reports, route efficiency audits, and weekly invoicing for multi-state, multi-terminal logistics operation.

 

Senior Operations Agent, Rock-It Cargo USA, South San Francisco, CA  1997-2009

•   Senior lead agent for all-inclusive, project-focused, high-end, global point-to-point logistics for elite live Rock ‘n Roll concert performances and other premiere time-definite live events. 

•   Senior account manager for iconic global clients including Nike, LucasFilm, & Metallica.

•   Managed 30,000 sq. ft. Rock ‘n Roll warehouse, including staff, inventory, & shipping / receiving.

•   Global supervisor & primary contact for entire corporate Pacific Northwest logistics operations.

•   Route driver & special delivery agent as required to fulfill the most high-maintenance client requests.  Meeting, servicing, and exceeding on-site expectations for high-profile rock-stars, entertainment elites, and performance venue production load-ins / load-outs at any hour of day.

 

Terminal Manager, Adams Air Cargo, South San Francisco, CA  1994-1997

 

•   Bay Area general operations terminal manager for interstate airfreight line-haul operation.  Managed carrier inbounds, outbounds, staffing, payroll, facility & power equipment of 24/7 West Coast cargo hub of a seven city network which eventually became Forward Air’s I-5 corridor origin.

•   Supervised and dispatched entire local & line-haul fleet to facilitate on-time LTL & FTL local client inbound and outbound requirements.  Coordinated and fulfilled airline ULD direct loading and unloading of carrier aircraft directly from SFO cargo gateways.

•   Directly communicated with multiple global airline carriers to secure daily booking space requirements, and anticipate near-future and long-term future needs.

 

 

Education

•   BA - University of Pittsburgh